3kul Privacy Policy — Your Information Is Safe With Us

Introduction and Scope

3kul (referred to hereinafter as "we", "us", or "platform") provides a safe and reliable online betting service for users in Bangladesh. Your privacy matters to us. This Privacy Policy ("Policy") explains what information we collect, how we use it, who we share it with, and how you can control that information.

By using 3kul's website, mobile version, or any connected service, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please stop using our platform and contact us.

This Policy applies only to users aged 21 or older, as 3kul is an adult online betting platform. Registration and use of the service by minors is strictly prohibited.

What Information We Collect

3kul collects the following types of information as needed to provide you with our service. We only collect information that is essential to our operations.

2.1 Information You Provide Directly

Information you voluntarily provide when registering an account or using our service:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport number (for KYC verification)
• Payment details — bKash, Nagad, Rocket, or Upay mobile banking number
• Messages and complaints submitted via live chat or email

2.2 Automatically Collected Information

When you browse or use the 3kul platform, the following information may be recorded automatically:

• IP address and device type
• Browser name and version
• Time spent on the platform and pages visited
• Cookies and session data
• Betting history and transaction records

2.3 Information Received From Third Parties

For the purpose of identity verification and fraud prevention, 3kul may occasionally receive information about you from trusted third-party sources. This information is used solely in the verification process.

Purpose of Using Your Information

3kul uses the information it collects for the following legitimate purposes. We never sell your information or use it in any unlawful manner.

3.1 Account Management and Service Delivery

Your information is used to create, manage, and secure your 3kul account. This includes login verification, password recovery, and ensuring account security.

3.2 Processing Financial Transactions

Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or Upay, and to prevent financial fraud.

3.3 Customer Support

Our support team needs access to relevant information in order to resolve your issues and answer your questions through 24/7 live chat and email.

3.4 Meeting Legal Obligations

Retaining and using certain information is legally required to comply with anti-money laundering rules, age verification, and other legal requirements.

3.5 Platform Improvement

Anonymous and aggregated data is analyzed to improve the user experience, identify technical issues, and develop new services.

Information Sharing and Disclosure

3kul keeps your personal information under strict controls. Information may be shared with third parties only in the following limited circumstances:

4.1 Service Provider Partners

A limited amount of information is shared with trusted partners for payment processing, identity verification, and managing technical infrastructure. These partners are contractually required to comply with our privacy policy and may not use your information for their own purposes.

4.2 Legal Requirements

We may be required to disclose information under a court order, a lawful request from a government authority, or applicable law. Any such disclosure is always kept to the minimum necessary.

4.3 Fraud and Security

Information may be shared with relevant authorities as needed to detect and prevent fraud, money laundering, or other illegal activity.

Cookies and Tracking Technologies

The 3kul website uses cookies and similar technologies to improve your browsing experience and ensure the site functions properly.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files that your browser stores on your device. 3kul uses cookies for the following reasons:

• Essential cookies: To operate the core functions of the site — such as maintaining your login session and security verification.
• Functionality cookies: To remember your preferences and settings — such as language selection and display preferences.
• Analytics cookies: To collect anonymous statistics about site usage in order to improve the website.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some features of the 3kul platform to not work properly, particularly login and transaction-related functions.

Data Security Measures

3kul has implemented industry-standard technical and organizational measures to protect your personal and financial information.

• SSL Encryption: All data transfers between your browser and our servers are protected by SSL/TLS encryption, which prevents third parties from intercepting or reading your data.
• Encrypted Data Storage: Sensitive information that is stored is kept in encrypted format, so that it cannot be read even in the event of a server breach.
• Access Controls: Your information can only be accessed by authorized staff, and only when required for their work.
• Regular Security Assessments: The security of our systems is tested and kept up to date on a regular basis.
• Two-Factor Authentication: Two-factor authentication is used to further strengthen account security.

While we strive to ensure the highest level of protection, no transmission of information over the internet can be guaranteed to be completely secure. It is your responsibility to keep your account password confidential and not share it with others.

Data Retention Periods

3kul retains your information only for as long as necessary. Retention periods are determined based on the type of information and the purpose for which it was collected:

7.1 Account Information

Your registration and profile information is retained for the full duration that your account remains active. Even after an account is closed, information may be kept for a defined period as required by legal and regulatory obligations.

7.2 Transaction Records

Records of financial transactions are retained on a long-term basis for legal compliance and audit purposes. Retention of this information for a defined period is mandatory under anti-money laundering laws.

7.3 Technical Logs

Technical logs for monitoring site security and performance are generally retained on a short-term basis and deleted regularly.

Your Rights and Controls

3kul believes you have full rights over your own information. You may exercise the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Deletion: Where there is no legal obligation to retain it, you may request that certain information be deleted.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured, machine-readable format.

To exercise any of the above rights, email us at [email protected] or contact us through 24/7 live chat. We will endeavor to respond to your request within a reasonable time. In some cases we may not be able to fulfill all requests due to legal obligations, in which case we will explain the reason.

Protection of Minors

3kul is an adults-only platform and we do not knowingly collect information from anyone under the age of 21. Age verification is a mandatory step in our registration process.

If we become aware that a minor has provided information by mistake, we will delete that information immediately and close the associated account. If you believe a minor has registered on our platform, please notify us at [email protected].

Third-Party Services and Links

Certain third-party technical services are used to run the 3kul platform effectively, such as payment gateways and game software providers. These providers may have their own privacy policies. 3kul is not responsible for the privacy practices of third-party services.

We contractually require all our technical partners to comply with appropriate data protection standards. However, you are advised to read the privacy policy of any third-party service before using it.

Policy Changes and Updates

3kul may update this Privacy Policy from time to time. The Policy may be reviewed when there are legal changes, new services are introduced, or our data processing practices change.

For significant changes, we will notify you by email or through a notice on the platform. The date of each revision will be shown at the top of the page as "Last Updated". Continued use of 3kul after any changes will be taken as your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the following:

For more information, read our About Us, Terms and Conditions, and Responsible Gaming pages. If you have any questions, you can also visit our FAQ page.