3kul Terms and Conditions
Please read these terms carefully before using our platform. This document defines the relationship between you and 3kul.
Table of Contents
- 01 General Terms
- 02 Account Registration
- 03 Age Verification and Identity
- 04 Deposits and Withdrawals
- 05 Bonuses and Promotions
- 06 Gaming Rules
- 07 Prohibited Activities
- 08 Account Suspension and Closure
- 09 Responsible Gaming
- 10 Privacy and Data
- 11 Limitation of Liability
- 12 Changes to Terms
- 13 Contact
General Terms
3kul ("Platform", "we", "our") is an online gaming and betting service provider. These terms and conditions apply to the use of any service on the platform.
- These terms and conditions form a legally binding agreement.
- Our Privacy Policy and Responsible Gaming Policy are an integral part of these terms and conditions.
- If you disagree with any term, please stop using the platform immediately.
- 3kul reserves the right to amend these terms and conditions at any time.
1.1 Definitions
- "User" — any person who accesses the 3kul platform, whether registered or unregistered.
- "Account" — a registered profile created in a user's name.
- "Service" — 3kul's cricket betting, slots, live casino and other gaming features.
- "Funds" — the amount deposited into your account and your current balance.
Account Registration
The following conditions must be met to successfully register with 3kul.
- Each person may create only one account. Creating multiple accounts is strictly prohibited.
- All information provided at registration — name, date of birth, mobile number — must be true and accurate.
- Keeping your account password confidential is entirely your responsibility.
- Allowing any third party to use or transfer your account is not permitted.
- The mobile number or email provided at registration may be used for verification purposes.
- If you become aware of any unauthorised access to your account, notify our support team immediately.
Age Verification and Identity
3kul strictly prohibits providing services to anyone under the age of 21. This platform is for users aged 21 and above only.
3.1 Age Verification Process
- Date of birth must be provided accurately at the time of registration.
- 3kul may request documents for age and identity verification at any time.
- Accepted identity documents: National Identity Card (NID), passport, birth registration certificate.
- Withdrawals may be held until verification is complete.
3.2 KYC (Know Your Customer) Policy
3kul follows KYC policy to prevent financial crime. Where required, we may request the following information:
- A copy of a government-issued photo identity document.
- A utility bill or bank statement as proof of current address.
- Proof of ownership of the payment method used.
Deposits and Withdrawals
3kul supports the most popular payment methods in Bangladesh. Our payment process is simple and secure.
4.1 Supported Payment Methods
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Dutch-Bangla Mobile Banking
- Upay — Mobile Payment Service
4.2 Deposit Terms
- The minimum deposit amount is ৳500.
- Deposits must be made from a verified payment account registered in your name.
- Deposits from third-party accounts are not permitted.
- No additional charges apply to deposits.
4.3 Withdrawal Terms
- Minimum withdrawal amount is ৳500.
- Withdrawals are generally completed within 30 minutes to 3 hours.
- Withdrawal requests will only be processed to the same payment method used for the deposit.
- Withdrawals may be delayed if bonus wagering requirements have not been met.
- Large withdrawal amounts will be held until KYC verification is complete.
Bonuses and Promotions
3kul offers attractive bonus offers for new and regular members. However, each bonus is subject to specific terms and conditions.
5.1 Welcome Bonus
- New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000.
- The welcome bonus applies to the first deposit only.
- To withdraw bonus funds, wagering requirements must be met — the total (deposit + bonus) amount must be wagered 15 times.
- If you experience any issues with a bonus, please contact the support team.
5.2 General Bonus Terms
- Each bonus offer has its own terms and conditions, which are published at the time of the offer.
- A bonus applies to one account only.
- Claiming multiple bonuses from the same household, address or IP address is not permitted.
- 3kul reserves the right to cancel or modify any bonus, particularly in cases of irregularity.
- Before wagering requirements are met, only bonus funds may be used for betting; the original deposited amount may be withdrawn at any time.
- If a bonus is not used within the specified time, it will expire.
Gaming Rules
The following general rules apply to all games and betting sections available on 3kul.
6.1 Betting Rules
- Once confirmed, a bet cannot be cancelled, except in certain specific circumstances.
- If a game is interrupted due to a technical issue, 3kul reserves the right to review the result of that round or match.
- The provider's server-side records will be considered the highest authority.
- If clearly incorrect odds or payout rates are published, 3kul reserves the right to void the bet.
6.2 Cricket Betting Special Rules
- Betting is available on BPL, IPL, T20 World Cup and other recognised tournaments.
- If a match is abandoned, bets will be refunded, except for certain special markets.
- For live betting, odds change continuously; the odds at the time the bet is confirmed are final.
6.3 Slots and Casino Games
- All slots and casino games are operated by recognised game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others).
- Game results are entirely RNG (Random Number Generator) based and fair.
- If a game session is interrupted due to network issues, it will be settled according to the provider's records.
Prohibited Activities
The following activities are strictly prohibited on the 3kul platform and may result in permanent account cancellation.
- Creating multiple accounts or using another person's account.
- Coordinating accounts or group betting for the purpose of claiming bonus benefits.
- Placing bets using software bots, automated scripts or artificial intelligence.
- Exploiting weaknesses in the game system or technical errors to gain an unfair advantage.
- Using the platform for money laundering or any illegal financial activity.
- Operating an account using a false identity or another person's information.
- Harassing, threatening or disrespecting other users.
- Attempting to breach the platform's security systems.
- Allowing minors to access and use an account.
Account Suspension and Closure
3kul reserves the right to suspend or cancel any account without prior notice in the following circumstances.
8.1 Reasons for Account Suspension
- Violation of any clause of these terms and conditions.
- Failure to provide documents requested for identity verification.
- Suspicious financial transactions or concerns about money laundering.
- Any security-related concern.
8.2 Voluntary Account Closure
You can close your account at any time by requesting our support team. You will be given the opportunity to withdraw any valid funds before the account is closed.
8.3 Self-Exclusion Feature
If you feel that your gaming habits are getting out of control, you can submit a self-exclusion request through our Responsible Gaming page. Once this request is active, it will not be possible to reactivate the account before the specified period ends.
Responsible Gaming
3kul believes that an enjoyable gaming experience is only possible when it is enjoyed responsibly.
- We encourage our users to build healthy gaming habits.
- Options to set deposit limits, loss limits, and session time limits are available on our platform.
- If problematic gaming behavior is detected, 3kul may proactively offer assistance to the user.
- This service is for those aged 21 and above only.
To learn more, please visit our Responsible Gaming Policy page.
Privacy & Data
Protecting your personal information is our priority. 3kul uses SSL encryption and the highest security standards to keep your data safe.
- We do not sell your personal information to third parties.
- Information is not shared except for legal obligations or security reasons.
- Cookies are used on our platform to help improve the service.
- You have the right to request access to, correction of, or deletion of your data.
To learn about our complete data protection policy, please visit the Privacy Policy page.
Limitation of Liability
3kul will not be held liable for the following:
- Loss of gameplay due to internet disconnection or technical failure.
- Unauthorized access to an account due to the user's own negligence or sharing of passwords.
- Delays or failures in the services of third-party payment providers.
- Activities that conflict with the laws applicable in the user's country.
- Unforeseen technical issues beyond 3kul's control.
3kul does its best to operate a safe and reliable platform. However, it is not possible to guarantee completely uninterrupted service.
Changes to Terms
3kul reserves the right to change, add to, or remove these rules and terms and conditions at any time.
- Users will be notified in advance of any significant changes.
- Updated terms and conditions will take effect from the date of publication.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
- The latest terms and conditions will always be available on this page.
Contact
If you have any questions or complaints about these rules and terms and conditions, please contact us.
We take every complaint and feedback from you seriously and are committed to providing a prompt resolution.
Want to know more about these terms and conditions?
Our support team is by your side 24/7. You can get answers to any questions in Bengali.